Effective Date: 1 May 2026
Last Updated: 1 May 2026
At Vertiq, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how Vertiq collects, uses, stores, processes and protects your information when you visit or use vertiq.space, contact us, request a quotation, enquire about our products or services, or otherwise interact with us.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
- About Vertiq
Vertiq provides artificial vertical gardens, artificial green walls, artificial plants, custom green-wall designs and related installation services.
Our services are primarily offered across Bangalore, Karnataka, India.
Website: vertiq.space
Phone / WhatsApp: 9535165593 - Information We Collect
Depending on how you interact with Vertiq, we may collect the following information:
Information You Provide
When you contact us, request a quotation, submit an enquiry or request a consultation, we may collect:
Full name
Mobile number
WhatsApp number
Email address
Installation/site address
City or location
Information about your project
Wall dimensions or project requirements
Preferred service or product
Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
General website usage information
This information may be collected through cookies, analytics tools and similar technologies. - How We Use Your Information
We may use your information to:
Respond to your enquiries
Provide product and service information
Prepare quotations
Arrange consultations or site visits
Understand your project requirements
Provide installation services
Communicate with you regarding your enquiry
Process orders or service requests
Provide customer support
Improve our website, products and services
Understand website usage and visitor behaviour
Send promotional or marketing communications where permitted
Prevent fraud, misuse or security incidents
Comply with applicable legal and regulatory requirements
We will use personal information only for appropriate and legitimate purposes connected with our business and services. - WhatsApp, Phone and Other Communications
If you contact Vertiq through WhatsApp, telephone, email or other communication channels, we may retain information from those communications to respond to your enquiry, provide services, maintain business records and provide customer support.
Third-party communication platforms may have their own privacy policies and terms. Your use of those platforms is also subject to their respective policies. - Marketing Communications
If you provide your contact details to Vertiq, we may contact you about:
Products
Artificial vertical garden designs
New services
Offers
Promotions
Project updates
Relevant Vertiq announcements
Where required, we will provide an appropriate mechanism to opt out of promotional communications.
You may also contact us to request that we stop sending marketing communications. - Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and analyse website performance.
Cookies may help us understand:
Which pages visitors view
How visitors navigate our website
Website performance
General visitor preferences
Marketing campaign performance
You may be able to control or disable cookies through your browser settings.
Some website functionality may be affected if certain cookies are disabled. - Third-Party Services
We may use third-party service providers to support our website and business operations.
These may include providers for:
Website hosting
Analytics
Advertising
Communication
Payment processing
Customer relationship management
Website security
Forms and enquiry management
Such third parties may process information on our behalf where necessary to provide their services.
We do not intend to sell your personal information to third parties. - Sharing of Personal Information
We may share personal information where reasonably necessary for operating our business and providing our services.
This may include sharing information with:
Employees and authorised Vertiq personnel
Installation teams
Service providers
Technology providers
Website and hosting providers
Communication providers
Payment providers, where applicable
Professional advisers
Government or regulatory authorities where legally required
We aim to limit information shared to what is reasonably necessary for the relevant purpose. - Data Security
Vertiq takes reasonable measures to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
You should also take reasonable precautions when sharing personal information online. - Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
Providing services
Managing customer relationships
Maintaining business records
Resolving disputes
Meeting legal or regulatory obligations
Protecting our legitimate business interests
When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements. - Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the personal data we process
Request correction of inaccurate information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request information regarding the processing of your personal data
Raise a grievance regarding the handling of your personal information
The DPDP framework provides rights to individuals concerning their digital personal data, including access-related rights, correction/erasure and grievance mechanisms, subject to the applicable provisions and commencement dates. �
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To exercise an applicable privacy right, contact us using the details provided below. - Withdrawal of Consent
Where we process your personal information based on your consent, you may withdraw that consent, subject to applicable law and the consequences of withdrawal.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
If you withdraw consent, certain services or communications may no longer be available. - Children’s Privacy
Our website and services are not intentionally directed toward children for the purpose of collecting personal information.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action. - External Websites
Our website may contain links to third-party websites, platforms or services.
Vertiq is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our business
Changes to our website
Changes in technology
Changes in applicable laws
Changes in our data-processing practices
When we make significant changes, we may update the Last Updated date at the top of this policy.
We encourage you to review this page periodically. - Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact Vertiq:
Vertiq
Bangalore, Karnataka, India
Phone / WhatsApp: 9535165593
Website: vertiq.space
Privacy / Data Enquiries:
Info@vertiq.space
- Grievance Contact
For privacy-related complaints or grievances, you may contact:
Grievance Contact: Vertiq
Phone / WhatsApp: 9535165593
Email: info@vertiq.space
We will review and respond to privacy-related requests in accordance with applicable law.